Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I visit Animonsta Studios to purchase something?

Animonsta Studios is no longer handling purchases at our premises. You may purchase our merchandise through our official partnered stores such as 7-Eleven, Parkson, etc. Or catch us at our booths during events/ roadshows which are usually announced on our social media accounts.

How much shipping fee charged for Malaysia?

Peninsular Malaysia : RM 7.00 (0 – 30kg)
Sabah / Sarawak : RM 11.00 (0 – 30kg)

How long will delivery take?

For domestic delivery,
Take within 7 working days
For international delivery
Take 5-20 working days

Do you ship internationally?

We now ship internationally but only for selected countries.

What exactly happens after ordering?

We will process your order on the same day.

Do I receive an invoice for my order?

Yes, of course. You will receive the invoice email once you placed an order.