Frequently Asked Questions
Please read our FAQ before sending us a message.
Can I visit Animonsta Studios to purchase something?
Animonsta Studios is no longer handling purchases at our premises. You may purchase our merchandise through our official partnered stores such as 7-Eleven, Parkson, etc. Or catch us at our booths during events/ roadshows which are usually announced on our social media accounts.
How much shipping fee charged for Malaysia?
Peninsular Malaysia : RM 7.00 (0 – 30kg)
Sabah / Sarawak : RM 11.00 (0 – 30kg)
How long will delivery take?
For domestic delivery,
Take within 7 working days
For international delivery
Take 5-20 working days
Do you ship internationally?
We now ship internationally but only for selected countries.
What exactly happens after ordering?
We will process your order on the same day.
Do I receive an invoice for my order?
Yes, of course. You will receive the invoice email once you placed an order.